AFTER YOU HAVE SUBMITTED YOUR CLAIM, OLAA ARBITRATOR WILL CONTACT YOU WITH THE NEXT STEPS WITHIN 24 BUSINESS HOURS.

PLEASE NOTE: ABRITRATION CLAIMS SHOULD BE INITIATED ONLINE TO ENSURE THE DETAILS OF YOUR CLAIM ARE FULLY CAPTURED.  CLAIMS MUST BE FILED WITHIN THE TIME PERIOD DEFINED BY OLAA POLICIES.  THE POST-SALE INSPECTION GUARANTEE IS NOT A BUY-BACK POLICY BUT A GUARANTEE OF THE OPERATION AND FUNCTION OF ITEMS INSPECTED.

Fill out the following form please.

  • (year, make, model)
  • (last six)
  • If Other, Please type reason here.
  • MM slash DD slash YYYY
    Date the unit will be returned-vehicle Must be returned by 4 pm on Thursday from last Friday's Sale, No Exceptions!